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Staff Directory


Office of the Administrator

Joseph Gauntner

Administrator

(216) 987-6640


Important Phone Numbers

 Employment & Family Services Main Information Line  (216) 987-7000
 Ohio Direction Card 1-866-386-3071
 Ohio EPPICard (cash card) 1-866-320-8822
 State Hearings (216) 987-7725 or (216) 987-7721
 Healthy Start/ Child Care Hotline (216) 987-7346
 Child Care Voucher Payment Hotline (216) 987-7022
 Fraud Hotline (216) 987-6950
 Child Care Information Line (216) 987-6929



Neighborhood Family Services Centers

Neighborhood Family Services Center Contact List
Participant Services Division 


Office of Customer Relations

Customer Support Services Division

Valerie Baker

Manager
(216) 802-2817
bakerv@odjfs.state.oh.us

   Customer Relations Specialist Contact List 
 Office of Customer Relations PowerPoint Presentation



Office of Community Initiatives

Work First Services Division

Aída C. Idiáquez
Manager
(216) 987-8433 
idiaqa@odjfs.state.oh.us

Kathleen Augustine
Sr. Public Information Officer
(216) 592-2729
augusk01@odjfs.state.oh.us

Community Outreach Information Line
(216) 987-7010 
community_outreach@odjfs.state.oh.us


Employment Connection "Full Service" Centers